Privacy Policy
How Brightbuild collects, uses and protects your personal information when you use our website and services.
Last updated: 5 September 2026
This Privacy Policy explains how Brightbuild ("we", "us", "our"), based in Aylesbury, Buckinghamshire, United Kingdom, collects, uses and protects the personal information you provide when you visit our website or enquire about our services. We are committed to handling your data responsibly and in line with the UK GDPR and the Data Protection Act 2018.
Information we collect
We only collect the information we need to respond to your enquiry and deliver our services. This includes information you give us directly and a small amount of technical information collected automatically.
- Contact details you submit through our quote form, such as your name, email address and business name.
- Details about your project that you choose to share with us.
- Technical data such as your IP address, browser type and pages visited, collected through analytics.
How we use your information
- To respond to your enquiry and provide a quote.
- To deliver, manage and support the services you have requested.
- To improve our website and understand how visitors use it.
- To comply with our legal and regulatory obligations.
Legal basis for processing
We process your personal data on the basis of your consent when you contact us, our legitimate interest in running and improving our business, and where necessary to perform a contract with you or to meet a legal obligation.
Sharing your information
We do not sell your personal data. We only share it with trusted service providers who help us operate our website and deliver our services (for example hosting and analytics providers), and only where they are bound to keep it secure and use it solely on our instructions. We may also disclose information where required by law.
Data retention
We keep your personal data only for as long as necessary to fulfil the purposes it was collected for, including responding to your enquiry, meeting our contractual commitments, and satisfying any legal or accounting requirements. When it is no longer needed, we securely delete it.
Your rights
Under UK data protection law you have rights over your personal data.
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request erasure of your data.
- The right to object to or restrict our processing of your data.
- The right to data portability.
Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. While no online service can be guaranteed to be completely secure, we take the safety of your information seriously.
Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch through the contact form on our website. We are based in Aylesbury, Buckinghamshire, United Kingdom.
This document is provided for general information and does not constitute legal advice. We recommend having your policies reviewed by a qualified professional to ensure they meet your specific circumstances.